My partner and i experienced a flight leaving Richmond Virginia with a ultimate vacation spot of Seattle Washington. We have been acquainted with traveling and had flown other airlines previously that week planning to and from a number of Locations. We experienced all our information and went to use the American Airlines kiosk to print our boarding passes. The kiosk didnt talk to if those people who are flying are armed forces staff so we started off about and waited in line to talk to your agent at the counter. Once we have been up within the counter we explained to a lady driving the counter that my husband is inside the armed service and we experienced two bags to examine in. Thats after we were knowledgeable that our bags where by around excess weight and It will be 250$ additional. We requested to the Woman to indicate us where by the package deal pricing is composed. She was not able to deliver that facts and went on to tell us we could seem it up ourselves. My partner that is enlisted while in the U.S. Coast Guard has never experienced to pay for extra or any amount of money for baggage, on orders or personal. My spouse gave her the 250$ and that's if the agent we ended up Talking with quickly turned extremely rude and threatened to terminate our total flight.
I find it terrible to get my baggage go lacking in Miami on both equally leaving and returning flights. I assume to get contacted immediately on how we can easily come to an agreement concerning this. I will likely be executing a adhere to up.
I won't ever be use AA yet again!! I booked a flight for me and my son to hitch our relatives on getaway. Extensive Tale brief a thing arrived up and we are not able to go right now. I known as your company with about a months see. Canceled the combat with mobile phone rep John; who was incredibly well mannered. He didn't say just about anything about the amount of demand I might be happen for canceling the flight. I named back to inquire regarding the cost and I had been informed which i will be demand $200 by AA and $fifty through the resource I utilized to book the flight per individual. Which i would've a $fifteen credit rating for each particular person… I asked to speak to her supervisor and Michelle Morgan was the person I upcoming talked to. She was no help, I asked to talk to her supervisor and she or he said that there was not one person above her. I told her which i was sure that there was anyone earlier mentioned her. At last she stated that I could head to the customer relations World-wide-web-web site. Once more I questioned her twice for her supervisor’s title and he or she replied consumer relations. I once more advised her I needed the identify of her direct supervisor, the person who she noted to…the title specified was Jalia Elisidi .
I lately flew back again from Raleigh Durham to LA airport. It was five hrs. Of misery for me to put up by using a crying twenty thirty day period old over the flight.
I am sad to say I'm upset in American Airline’s managing of the issue. We never ever obtained our baggage until late in the working day on March thirteenth. To include insult to injury we ended up charged $twenty five for every bag by American Airlines for our return flight dwelling even though we didn’t spend to check our baggage on the way to your Virgin Islands.
On May Website 21, 2016 I used to be on a flight 1087 from Dallas to Atlanta. At some time throughout that flight I felt Ill and was looking to rise up, nevertheless, I handed out and I usually do not don't forget the rest. I had been out on the ground and uncovered later on that there were professional medical own around the plane who assisted me. I used to be taken on the medical center and was admitted. I had been from the hospital right until some tests have been completed and was advised that I quite possibly had a seizure, staying discharged on Tuesday night. I had to vary my flight back to Oklahoma City since they felt I desired to obtain the medication in my technique prior to flying. I would want to thank the flight attendants, These professional medical folks around the plane who took wonderful treatment of me and all those flying who participated in some way to ensure that I was O.
American Airlines Customer service hotline is well accessible and purchaser welcoming. Regretably, You should wait approximately 2 minutes to talk to a consumer service consultant. You need to hear a lengthy speech pertaining to latest updates.
I had some extremely constructive assistance to give them in order to avoid this Down the road, but was not able to establish contact with them.
We are incredibly disappointed attempting to learn about our edge miles. Account figures BBB88568 and 18NH898. We have been scheduled to fly to India March 2012 and all flights to India were canceled. We must know our miles position and if any miles are already canceled we'd like them reinstated.
Just crafting to Permit you know inspite of The issue in getting to my location on March two, 2016, and the disappointment I'd with the scheduling from you, I used to be very pleased with the staff at Charlotte, North Carolina. All that I came in contact with had been most helpful and kind.
There is absolutely no American Airlines shopper service email deal with mentioned around the official website, on the other hand You will find a type you are able to submit by way of the web site that sends your information to The client relations department. You may access the email variety listed here: .
I flew from Orlando to Dallas to Las Vegas yesterday and when I obtained house and unpacked, I found certainly one of my things was lacking from among my checked luggage.It was a shaving kit which was in a zippered pocket on the surface of a bag. I called buyer service in Las Vegas and was told there is nothing they are able to do.
I used to be on keep for around forty minutes, with frequent ‘updates’ from a supervisor named Tony…who was calling some unidentified Division to examine on the 2nd, lacking voucher….when…Certainly,, I was Minimize off! I termed back again…only to generally be informed the hold out would be eighteen-twenty five minutes. I’m even now waiting around on this call back. This journey could be the vacation of the lifetime for my spouse, a wounded veteran and most cancers survivor.
I not too long ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Because the Embraer is a small aircraft with tiny leg room, my knees ended up embedded inside the seat again in front of me, and it absolutely was creating distress for me along with the passenger in that seat. I questioned the stewardess (“Ellen) if I could go towards the exit isle, where by there was a lot more place. After i requested she claimed: “We are going to end counting heads before we start off participating in musical chairs.†When she finished counting folks, I went forward and moved to 1 of two OPEN seats while in the exit isle–I didn’t request her once more thanks to her impolite response the first time. Ellen arrived about the general public handle system: “Did you progress to the exit isle? Go back to your seat.†I went back again straight away. She ongoing over the PA: “There might be a $10,000 high-quality, and I am not intending to spend it.